Jira maintenance outage

Scheduled Maintenance Report for RFDSSE IT Systems

Completed

The scheduled maintenance has been completed.
Posted Apr 16, 2026 - 21:27 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 16, 2026 - 20:00 AEST

Scheduled

Jira and the RFDSSupport portal will be offline from 8:00PM on 16/04/2026 for planned maintenance. This outage is expected to be 3-5 hours.

During this period you can log a Tech Café ticket by emailing TechCafe@rfdssupport.com.au, or if the problem is urgent calling 1300 856 636.
Posted Apr 16, 2026 - 10:47 AEST
This scheduled maintenance affected: IT Helpdesk (Jira Service Management Service Portal, Jira Service Management Authentication and User Management).